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Error Your authorization has expired. Sign in again to proceed

If MYOB Advanced emails show the error "Your authorization has expired. Sign in again to proceed" click Sign In on the System Email Accounts screen

Purpose

To assist you to Sign In to your email account through MYOB and ensure the authorization test is successful when sending/receiving emails.  This process is used to resolve the error:

"Your authorization has expired.  Sign in again to proceed."

Note: This can occur if you have expiration set in your Email Settings external to MYOB Advanced.  There is not a setting in MYOB Advanced to control this.

Disclaimer: This information about how to use MYOB Advanced is of a generic nature and is based on information supplied by MYOB. Not to be relied on for legal, accounting or employment advice. Data in screenshots is fictional and any resemblance to real personal information is coincidental. BusinessHub makes no warranties in relation to and is not responsible for information contained in third party websites.

Before You Proceed

To determine why an email failed to send, open the All Emails screen, locate the specific failed email, and review the error displayed in the Email Activity section.

For more details refer to Troubleshooting Issues Sending Emails. 

Sign In to System Email Account

To sign in to your email account:

  1. Navigate to and open the System Email Accounts screen (SM204000).
  2. Click the magnifying glass and select the relevant email account.
  3. Click Sign In and follow the prompts to sign in to your Microsoft 365 account.
    MS Azure sign in
    System Management > Email Preferences > System Email Accounts (SM204000)
  4. Click Test to confirm a successful connection.
    Note: For more information on setting up Microsoft Azure Modern Authentication refer to Setting Up Modern Authentication.

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Questions?

If you have more questions, please contact BusinessHub's support desk on 1300 733 071 or raise a Support Case.