User Security and Licence Administration
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      Managing Partner Support Access

      In MYOB Advanced you can modify, restrict and grant access for your Partner Support Licenced BusinessHub Consultants

      Purpose

      MYOB Users with the Full User Licence and Administrator Role are able to manage  BusinessHub consultants access. We may require access to your MYOB when assisting with a Support Inquiry.

      For security purposes, we recommend that you set a date for the Partner Support access to expire, for example the date that the work or support is expected to be completed, or that you use the Partner Support screen to manage/cease BusinessHub's access after the work has been completed.

       

      Disclaimer: This information about how to use MYOB Advanced is of a generic nature and is based on information supplied by MYOB. Not to be relied on for legal, accounting or employment advice.

      Before you Start

      Only Users with the Full User Licence and Administrator Role are permitted to access the the Manage Partner Support Access screen (MYSM2010) to manage the access Partner Support Licenced Users.

      Managing Partner Support Users

      1. Click on the Tools menu at the top right of the screen and select Manage Partner Support Access (MYSM2010).


        Note: If you do not have this option, type Partner Support in the global search field in MYOB Advanced and select Partner Support under User Management.

      2. Find the name of the BusinessHub Consultant you wish to extend access to and click on the Stop Access at column in order to change the date. Select a new expiry date in the future.

      3. Click Save.

        Manage Partner Support Access (MYSM2010)

      4. To further modify the access, select Manage to:

        1. Assign or remove User Roles from the BusinessHub Consultant

        2. Restrict Partner Support User to be a specified IP Address range

      5. To restrict BusinessHub Consultants from exporting data from your MYOB Advanced, untick the checkbox in the Allow Export of Data column.

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      Questions?

      If you have more questions, please contact BusinessHub's support desk on 1300 733 071 or raise a Support Case.